Valerie has been a pleasure dealing with in the sale of a property in Oakland California.
Real estate is whole different world to me. I do not know what I would have done with out her. The property was sold one day after it went on the market.
I will always be great full and I value her as a special friend.
– Edward Therrien
From the moment we first met Val, she made us feel like she wanted to help find a home that was perfect for my family. We searched all over the Bay Area and she was as patient with us on the 30th home as she was on the first home we looked at. She had great insight on homes, history of architecture, and city ordinances. If there was home we were interested in, she made herself available to show the property, even when it was last minute. She was honest with her opinions and brought up good points that we may have otherwise overlooked. We didn't feel like she was overcrowding us. We felt she was talking with us, and not at us. She was also very patient on days we had to bring our 2 and 4 yr old along. We were beginning to have our doubts about finding a home, but her endless optimism motivated us to keep searching, And now we're in the home of our dreams. We give her five stars for her patience, resourcefulness, and availability.
– Vince W.
I met Valerie at the condo I ended up buying. We spoke a few times on the phone and I told her what I was looking for a month or so before she called and told me she had seen a place that she was confident I should see. She had been at the brokers open and realized it fit my criteria. She urged me to take the next day to see it. I took her advice and immediately was blown away at how accurately she took my needs and converted them into something I could see. Being a first time homebuyer, she was extremely helpful with all the technical terminology and technicalities in home buying. If she didn't know the answer to something she would find someone who did know the answer. She made the experience low stress and did as much of the research and work as possible. She presented me with clear and concise information. She was really easy to work with. She was not pushy - but rather knew when to let me know that there was a sense of urgency. She never made me feel that my decisions would affect her personally. Even after I placed an offer she took me around to see other places so I could be sure I was happy, comfortable, and clear with my decision. I was impressed with her professionalism and down to earth nature. She even took the time to walk around the neighborhood with me since I was new to the area. As a performing musician my schedule was extremely hard to trying to find a new place to live. She did everything possible to accommodate me. And when I signed my papers we met at the condo so I could have a last look and she took me to the title company! I will recommend her to anyone wanting to work with someone exuberant, enthusiastic, knowledgable, and in-touch.
Valerie Ruma was amazing! My mother had pass away and her house had to be sold. There were so many problems, from dealing with the homeowners association to getting the property to meet codes and pass inspections. It was also made more difficult by the estranged relationship I had with my sister. Valerie had so much patience, knowledge and professionalism ~ she got us through it and I am forever grateful. I knew Valerie thru my mother prior to this, and she was so compassionate, always willing to take time to listen and help in any way she could. I will never forget her kindness during this difficult time. I would recommend Valerie to anyone.
– Holly R.
Actually 4.75 and an overall Wow! I owned and sold a home in Virginia years ago and bought a home in Alameda in 2011. My mother was a successful real estate agent and broker and I have experience in real estate strategies and transactions. Last spring I decided to sell my home in Alameda and contacted Valerie after receiving her flyer concerning a home she just sold around the corner. I apprised her of my home sale needs, we devised a plan to fix it up a bit. I agreed with her recommendations given the market, moved out, fixed it up, and then put it on the market. I had 3 offers well-exceeding the asking price the night of the 1st open house. Results exceeded all reasonable expectation. Quarter star deduction for two of her recommended contractors (handyman and cleaning folks). Her other recommended contractors (Strauss Carpets and staging/interior design woman) were aces.
– Jamie G.
Val helped us sell our first house and talk about attention to detail and dedication to us as a client. That's what you get dealing with Val. We had an amazing experience and Val helped us navigate through it all. Her deep knowledge of the market and her incredible network of stagers, contractors, plumbers - whatever you need - she's got a trusted contact that will help you. The end result was a lot less stress for us in what could have been an extremely stressful process. One of my favorite parts and something that shows how above and beyond she goes, was the neighborhood open house that she set up. It was one of the best memories of the whole process.
– Amanda B.
The sale of my Berkeley home closed yesterday, and it's my honor to recommend Valerie Ruma very highly. I'm an experienced real estate investor, and have also represented many clients as property buyers and sellers, with countless transactions under my belt over the past 35 years. Val is simply the best residential agent I've ever encountered.
From first interaction to last, she has been focused, gracious, insightful, organized, proactive, strategic, and effective. Her deep knowledge of the market, and her deployment of other professionals, proved invaluable in getting my house ready for sale while I was in the midst of a preposterously busy time. The best thing I can say about her is that, even though I'm a bossy bitch, I had complete confidence in deferring to her judgment.
Hire this lady.
– David H.
My wife and I met Valerie through a referral from a friend. We were very impressed with her professionalism from the start. This was a breathe of fresh air as we had encountered some of the opposite with our previous agents. After an email or two she insisted we meet face to face to get to know each other so she could be clear on what we were looking for. To say my wife and I were picky is an understatement. We were clear about what we wanted but were not the strongest clients in this tough market. She was wonderful at accommodating our crazy schedules as well. At the time I worked days and my wife at night so our window to view homes was very limited but she did everything she could to make sure we had the opportunity to see every home we were interested in. She greeted us with a big smile at the first home as well as the last. One of the things I liked the most was her communication. We were not always able to pick up the phone so Valerie made sure to email or text every piece of information she needed us to have. She is very knowledgeable about this profession and made us feel a lot more comfortable with the whole process because of it. Valerie helped us find a wonderful home for our two daughters to grow up in. I recommend her to everyone I come across that is considering the purchase of a home.
– Gustavo C.
Valerie was recommended to me by a coworker. This was our first foray into purchasing real estate, we did not know very much. She was went out of her way to answer our many questions, including a difficult one with my obsessing about a minor tax that we were supposed to pay that I felt was an error. She kept us on track, and we were able to purchase the first house we put an offer in on. We even took possession of the house earlier than anticipated. She was a pleasure to work with.
– Chuck Y.
This is long overdue, and I say that way too much...
Valerie is everything one could want in a realtor: honest, ethical, kind, knowledgeable, attuned to the needs of her clients and determined to do what's best for them, regardless of whether that results in a sale for her.
Because of Valerie, I now own my home (First time, woo hoo! I feel so grown up.) and she made the process as painless as it could be, given that, well, reams of legalese are not my first choice of reading material. I had a small budget and a desire to live in an awesome, walkable neighborhood, and we made it happen. Throughout the entire nerve-wracking process*, Valerie remained calm, upbeat and encouraging. I'm sure she has clients with MUCH more money to spend (like, all of them), but I always felt that when we were out looking, her attention was focused on finding the best possible home for me.
Also, she has excellent taste and varied interests, and whenever we were driving around, she'd point out cool places to go and yummy places to eat. That was an added bonus.
*Nerve-wracking because lenders suck. I could say more, but this is about Valerie and her awesomeness.
– HappySad M.
Valerie is a true professional: honest, timely, knowledgeable, ethical, warm hearted, aware of the pressures and needs of her clients, and has the best interest of her client in mind at all times.
With Valerie's professional knowledge, guidance and willingness to bear with my eager persistence I was able to find my own piece of paradise. Valerie was fantastic! I found my place while roaming through open houses over many weekends and Valerie understood the perfect fit and helped me close the deal.
My move involved selling a property to purchase a new one, providing a direct, daily, comparison between service quality, reliability, professionalism and personal connections between my two agents. Valerie not only provided leadership and support during my purchase process, she was also invaluable in guiding me through the necessary timelines to complete my sale as well.
My sale and purchase occurred within a span of eight weeks. Valerie was by my side to help me find and complete all documents, negotiate and process the legalese of all papers 'real estate'. She personally presented my offer, with my handwritten letter to the sellers wrapped in a fine bottle of red wine! Classy.
The true gift that Valerie added goes beyond the art of property sales; Valerie enthusiastically shared her favorite local hot spots, including eateries, boutiques and fun places to explore. It was clear that my happiness was important to her.
I worked with Valerie for over a year to buy a place in Oakland. We looked at a lot of places, and she was incredibly generous with her time. She has a good grasp of the market, educated me on the process, and answered every phone call. When I did eventually find a place, it was not an easy purchase. I'll spare you the details, but trust me, it was a tricky. Valerie gave me great advice, and held my hand every step of the way. She also has a great network of inspectors and other pros to tap into to help the process. The deal almost fell apart at the very last moment due to a last minute issue with my bank. Valerie was cool, level-headed and it all ended up working out.
She's a total professional, as well as a very honest and ethical human being. I highly recommend working with her.
– Jason D.
We were lucky enough to work with Valerie to help us find our dream home. She is extremely knowledgeable about the housing market and was upfront and realistic with us about our limited amount of cash for a down payment. That being said, we saw many homes, made a few offers and were close to giving up. Then Valerie sent us a link to exactly what we wanted. It was perfect. We saw it and decided to make an offer with an extremely short close date. Valerie worked so hard for us to ensure we did everything we could to buy this home. She went ABOVE and BEYOND for us with the seller. When our offer was chosen, I think Valerie was just as excited as we were. Not only is she a great realtor, but she cares about her clients personally. I just don't have the words to say how appreciative we are of her. She is the BEST!
– Brittany D.
Valerie was extremely helpful during my search for a new home. As a first time home buyer and new to the Bay Area, it was overwhelming and a bit frustrating, but Valerie made me feel comfortable and calm during the whole process. I always felt like I was being taken care of, and she exceeded my expectations. I would recommend Valerie to anyone that's looking to buy or sell in the Bay area - hands down!
– Sashi M.
We spent almost a year looking for a new home in the Bay Area and Valerie stayed with us every step of the way. She's extremely knowledgeable about the market, and she really went out of her way to listen to our needs and find the perfect property for us.
I'll share one story that I think demonstrates how helpful she is. During the walkthrough on our new home, we discovered that one of our fences had collapsed. We'd literally just gotten back from signing all our paperwork and I was concerned. Within an hour, Valerie had confirmed that the seller would pay for the repairs. By the next day, we had a contractor working on the fence, and the funds for the repair were in escrow. That's the kind of resourcefulness and follow-through you can expect with Valerie.
I would recommend Valerie with no hesitations to anyone looking to buy or sell a home in the Bay Area.
– John K.
Valerie is a highly knowledgeable agent. I was looking for a place in Alameda, and she took me on an awesome tour of the area, highlighting my areas of interest, tennis courts, and health food stores. She takes the time to get to know your needs, and then targets the places she knows you will like. She goes above and beyond what I would expect from a real estate agent, and gives you the confidence that you will find a home in a place you love. I highly recommend her!
– Kelly N.
As a Home Inspector, I've seen several hundred Real Estate Agents at work, and there are few agents that can match Valerie when it comes to representing clients with competency, work ethic and total integrity. She puts her clients' needs as her first priority, and works tirelessly to get things done. Valerie holds herself to a high standard, and as a home inspector, she also holds me to a high standard and feel I've become a better inspector because of her. Valerie is a successful agent, and it's no accident. If you need a real estate agent, you can't do any better than Valerie.
– Brendt M.
It brings me very much excitement to write this review because thanks to Valerie I am now a homeowner! I would highly recommend Valerie to anyone looking for an agent who will go above and beyond to make the entire process as seamless and straightforward as possible. Due to her knowledge of the market, I was able to get my first offer accepted on a fabulous property in Oakland. She is someone you can trust to have nothing but your best interest at heart and if there ever comes a time for me to buy/sell again, Valerie will be the first realtor I call.
– Francis G.
Very unexpectedly I found myself faced with selling my late sister's house in Berkeley - an area I knew only as a tourist from out of state. Valerie Ruma was recommended to me as a realtor who knew the area well and could provide good advice to me - and never has a recommendation proved so true! Valerie's competency and her compassion reassured me from first time we talked, and my respect for her knowledge of the local realty market and the ins and outs of the host of inspections and assessments required by the state, county, and city really stood me in good stead. During a difficult time for me and my family Valerie was always available, always followed though, and never pressured or rushed the process. She was wonderful to work with and I felt she did an amazing job to get the best deal possible. If ever I have to sell or buy a home again, I can only hope the realtor I use will be as incredible and wonderful to work with as Valerie was. Five stars!!
– Elizabeth Patterson
We are spoiled! Valerie sold our property in Alameda, and the process went fantastically well, from before we listed through closing. We feel privileged to have worked with Valerie on our home sale.
When we decided to sell our house, Valerie came to our first meeting prepared with listing strategies, timelines, and expected prices - right off the bat. Valerie's creative ideas coupled with her excellent marketing really made the property stand out. We are so lucky we had her on our side. She is now helping us find a new home for our growing family.
If you're looking to buy or sell a house in the Bay Area get in touch with Valerie Ruma - she's connected, and makes the whole process seamless. We highly recommend her.
– Jeff & Amy Youngman
We met Valerie at an open house. She was very friendly and personable so we exchanged contact info. When we decided to move forward with an Oakland condo sale, Valerie provided a very comprehensive service - good advice, industry and market experience and connections to number of important related service providers. We met our goal of selling our condo within an important time frame and at a very good price relative to the market. We were quite pleased with the results!
– Kevin C.
I highly recommend Valerie Ruma. I knew her from another job and when I decided to sell my house in Alameda, I sought her out. I needed to sell my house fast as I was not able to afford the mortgage anymore. I had been living in that house for 13 yrs it was tough to say goodbye and I had accumulated lots of stuff over that time. I was pretty over whelmed. She was very professional and knew what she was talking about; even other realtors knew her and said I was in good hands. She always made me feel at ease and answered all questions with confidence. The house ultimately sold at a price higher than I ever could have expected. The sale was a very easy and stress free process thanks to Valerie.
– Alexander L. Alameda
Val was very helpful in selling our property. It was not particularly easy because the prospective buyer did not understand the process very well and kept slowing down the works by his inaction. But Val had patience and knowledge and managed to move everything to closing to suit everyone. I would definitely recommend her.
– Linda W. Oakland